Front of House Manager The Hound

Front of House Manager

Full Time • The Hound
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
The Hound's passionate about crafting excellence to foster authentic hospitality.

The Front of House Management team at The Hound is responsible for overseeing the delivery of the highest level of customer service while ensuring that all guests leave satisfied with the service and food/beverage quality provided by the staff of the restaurant. Restaurant managers oversee the daily operations of the restaurant, while ensuring company standards and procedures are being upheld and followed.

The restaurant manager will need to continually motivate the staff, educate the staff, and support the staff’s effort in delivering excellent customer service. The restaurant manager will in turn be the liaison between the restaurant employees and the restaurant’s General Manager and Owner(s). The manager must help The Hound meet revenue goals through managing volume of the restaurant and they must help control costs of operations through labor management and purchasing procedures. A front of house manager will assume various other responsibilities as well such as these below:

Responsibilities

  • Coordinating daily restaurant operations from opening the restaurant, to overseeing service, and closing the restaurant each night.
  • Ensuring the consistent delivery of superior food and beverage service
  • Overseeing daily cash reconciliation and control of minor expenses
  • Creating schedules for the staff each week
  • Maintaining and fostering strong working relationships with both Front of House and Back of House staff.
  • Anticipate and respond to customers’ needs/complaints
  • Supervise the daily responsibilities of all Front of House staff
  • Hiring, onboarding, training, coaching, and correcting front of house employees.
  • Continue the growth of The Hound through ideas and implementation of new, exciting, & efficient standard operating procedures.
  • Manage restaurant supplies and minimize waste in all departments
  • Promote a positive work environment
  • Requirements
  • At least two years of managerial experience within a restaurant
  • Proven leadership skills, validated through reference checks
  • Proven customer service experience
  • Strong leadership, motivational, and people skills
  • Acute financial management skills
  • Proficient computer skills and competency in programs such as Google and the Microsoft suite
  • Compensation & Benefits
  • Salary ranging from $36,000 - $46,000 depending on experience
  • Health Insurance
  • Dental Insurance
  • Stipend for Cell Phone
  • Parking Access in Downtown
  • Two Weeks Paid Vacation (eligible after 90 days)
This Job IsA job for which all ages, including older job seekers, are encouraged to apply
Compensation: $38,000.00 - $43,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

A Well-Rounded Workplace with Lots of Benefits

Weekly Pay
Get paid every week!
Highly competitive base wages + culinary fee tips that are based on volume of food produced as a culinary team
Free Access to Teladoc Services
Free access for employee, spouse, and dependents to Teladoc services. Services include virtual general medical appointments 24/7, mental health & behavioral health therapy with live therapist, nutrition advice, expert medical advice, neck & back pain management, and dermatology consultations.
Company Subsidized Health Insurance for Full-Time Employees
Plans serviced by Blue Cross Blue Shield
Dental Insurance Access for Full-Time Employees
Access to Aflac Additional Subsidized Insurances
Discounted Employee Meals
And free employee meals for 8 hour shifts or double shifts
Opportunities for Advancement within our Growing Community
More concepts opening